Synapse Fails to Load on Windows Pro N

Tech Note: TN2204
Product: Synapse
Version: 96
Date Added: 2022-12-21

Issue

Launching Synapse on Windows Pro N fails with an error referencing the file 'gizmos2.dll'. 'N' and 'KN' versions of Windows don't include Windows Media Player and related technologies. Some of the Synapse gizmos in v96 depend on this.

Workaround

Install the Windows Media Feature Pack from this link: https://support.microsoft.com/en-us/windows/media-feature-pack-for-windows-10-n-may-2021-93363b58-1cfd-4e07-bf77-ed0ed7ebbb66